ABOUT US

Swift Harbour is the sales, booking and hospitality technology powerhouse, hidden behind the scenes and built around marinas, campgrounds, resorts and rental businesses so they can operate at their best.

It has been fantastic…we highly recommend using Swift Harbour!!”

Oydis Nickle, USSC Marina

WHAT IS SWIFT HARBOUR?

Swift Harbour is a best-in-class platform for Marinas, Campgrounds, Resorts and Rental Businesses to use as their own to increase sales, manage online bookings, and delight guests. It is purpose-built to be the recreational industry's technology powerhouse, focused on their brand, and controlled by their team.


Inspired by the top sales and hospitality experiences from other industries, we have built Swift Harbour with a relentless focus on what we would want if we were running a business that needs a rock solid booking and hospitality platform; namely, a way to maximize business profits, simplify processes, make sure guests always have an exceptional experience, and limit liabilities.

WHAT IS THE HISTORY OF SWIFT HARBOUR?

The Swift Harbour story has its roots in the airline world. After starting a career as a commercial pilot in the early 2000s, James Copeland helped found an airline in Canada with Tim Morgan of WestJet and became a subject matter expert on booking and data management systems. The sophistication of Airline reservations systems is second to none and it was from the lessons learned there that he started to hatch a plan to bring the best of the aviation and hospitality reservations and data management to the outdoor economy, but using in the best in modern cloud technology.


Swift Harbour has grown from those roots in the reflection of our team's dedication to providing Marinas, Campgrounds, Resorts and Rental Businesses with a world-class technology stack focused 100% on their business-first at an affordable price. We have partners in Canada, the US and Puerto Rico. Our philosophy is if we can provide businesses with the very best in technology to increase profits and delight guests (that they control as their own), together we will create the happiest guests and the best long term success for everyone involved.

HOW IS THIS DIFFERENT FROM OTHER SERVICES?

What makes Swift Harbour unique is that every feature is focused on businesses-first so they have the tools to provide exceptional guest experiences and generate higher profits while keeping their brand front and center. The business's relationship with their guests is priority one at Swift Harbour, and our internal suite of tools is a way for them to get the best benefits of our world-class technology, without having a third party getting in the middle.

A TEAM DEDICATED TO YOUR SUCCESS

Our philosophy is if we can provide businesses the very best in technology to increase profits and delight guests (that they control as their own), together we will create the happiest guests and the best long term success for everyone involved.

James Copeland, Founder / CEO

Patrick Quong, Chief Operating Officer

Dan Welyk, Chief Customer Officer

Matt Martin, Business Development

WHY CHOOSE US FOR YOUR BUSINESS?

Because we provide the best in class tools and put them to work for you

SALES FEATURES

EMBEDDABLE BOOKING FORM

BOOKING WIDGETS

BOOKING LINKS

ONLINE ADS BOOKINGS

YIELD MANAGEMENT

YOUR BRAND FRONT & CENTER

SOCIAL MEDIA BOOKINGS

PCI COMPLIANT PAYMENTS

GUEST RELATIONSHIP MANAGEMENT

ADD-ON E-COMMERCE

EMAIL MARKETING

OPTIMIZED & CONSISTENT EXPERIENCE EVERY TIME

BOOKING FEATURES

CUSTOM BOOKING PAGE

EASILY MANAGED FROM ANY DEVICE

1 CLICK BOOKING MANAGEMENT

WAITLISTING

CSV EXPORTS

AUTO PERSONALIZED GUEST EMAILS

BOOKING ALERTS

BOOKING NOTES

INSTANT SEARCH & BOOKING FILTERING

ARRIVAL SHEETS

MANUAL BOOKINGS

FACILITY AGREEMENTS

REMOTE BILLING BEFORE AFTER OR DURING A STAY

HOSPITALITY FEATURES

GUEST WELCOME PACKAGE INCLUDING FACILY MAP, ARRIVAL INSTRUCTIONS AND MORE

GUEST INDIVIDUAL & GROUP NOTIFICATIONS

LIVE FACILITY MAPS

SAVED GUEST PROFILES

AND MORE

ENTERPRISE GRADE SECURITY

UPTIME MONITORING

NO DATA SHARED WITH 3RD PARTIES

GET IN TOUCH

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