ABOUT US
Swift Harbour is the sales, booking and hospitality technology powerhouse, hidden behind the scenes and built around marinas, campgrounds and RV resorts so they can operate at their best.
“It has been fantastic…we highly recommend using Swift Harbour!!”
Oydis Nickle, USSC Marina
WHAT IS SWIFT HARBOUR?
Swift Harbour is a best-in-class platform for Marinas, Campgrounds and RV Resorts to use as their own to increase sales, manage online bookings, and delight guests. It is purpose-built to be the marina, campground, or RV resort's technology powerhouse, focused on their brand, and controlled by their team.
Inspired by the top sales and hospitality experiences from other industries, we have built Swift Harbour with a relentless focus on what we would want if we were running a marina, campground or RV resort; namely, a way to maximize marina profits, simplify processes, make sure guests always have an exceptional experience, and limit liabilities.
WHAT IS THE HISTORY OF SWIFT HARBOUR?
The Swift Harbour story has its roots in the airline world. After starting a career as a commercial pilot in the early 2000s, James Copeland helped found an airline in Canada with Tim Morgan of WestJet and became a subject matter expert on booking and data management systems. The sophistication of Airline reservations systems is second to none and it was from the lessons learned there that he started to hatch a plan to bring the best of the aviation and hospitality reservations and data management to the outdoor economy, but using in the best in modern cloud technology.
Swift Harbour has grown from those roots in the reflection of our team's dedication to providing Marinas, Campgrounds and RV Resorts with a world-class technology stack focused 100% on their business-first at an affordable price. We have partners in Canada, the US and Puerto Rico, with facilities as large as 1000 sites. Our philosophy is if we can provide marinas, campgrounds or RV resorts the very best in technology to increase profits and delight guests (that they control as their own), together we will create the happiest guests and the best long term success for everyone involved.
HOW IS THIS DIFFERENT FROM OTHER SERVICES?
What makes Swift Harbour unique is that every feature is focused on businesses-first so they have the tools to provide exceptional guest experiences and generate higher profits while keeping their brand front and center. The business's relationship with their guests is priority one at Swift Harbour, and our internal suite of tools is a way for them to get the best benefits of our world-class technology, without having a third party getting in the middle.
A TEAM DEDICATED TO YOUR SUCCESS
Our philosophy is if we can provide Marinas, Campgrounds and RV Resorts the very best in technology to increase profits and delight guests (that they control as their own), together we will create the happiest guests and the best long term success for everyone involved.
James Copeland, Founder / CEO
Patrick Quong, Chief Operating Officer
Dan Welyk, Chief Customer Officer
Matt Martin, Business Development
WHY CHOOSE US FOR YOUR BUSINESS?
Because we provide the best in class tools and put them to work for you
SALES FEATURES
EMBEDDABLE BOOKING FORM
BOOKING WIDGETS
BOOKING LINKS
ONLINE ADS BOOKINGS
ABANDONED BOOKING NOTIFICATION
YIELD MANAGEMENT
YOUR BRAND FRONT & CENTER
SOCIAL MEDIA BOOKINGS
PCI COMPLIANT PAYMENTS
GUEST RELATIONSHIP MANAGEMENT
ADD-ON E-COMMERCE
EMAIL MARKETING
OPTIMIZED & CONSISTENT EXPERIENCE EVERY TIME
BOOKING FEATURES
CUSTOM BOOKING PAGE
EASILY MANAGED FROM ANY DEVICE
1 CLICK BOOKING MANAGEMENT
WAITLISTING
CSV EXPORTS
AUTO PERSONALIZED GUEST EMAILS
BOOKING ALERTS
BOOKING NOTES
INSTANT SEARCH & BOOKING FILTERING
ARRIVAL SHEETS
MANUAL BOOKINGS
FACILITY AGREEMENTS
REMOTE BILLING BEFORE AFTER OR DURING A STAY
HOSPITALITY FEATURES
GUEST WELCOME PACKAGE INCLUDING FACILY MAP, ARRIVAL INSTRUCTIONS AND MORE
GUEST INDIVIDUAL & GROUP NOTIFICATIONS
LIVE FACILITY MAPS
SAVED GUEST PROFILES
AND MORE
ENTERPRISE GRADE SECURITY
UPTIME MONITORING
NO DATA SHARED WITH 3RD PARTIES
PRICING RIGHT-SIZED FOR YOUR BUSINESS.
TOOLS YOU'LL WONDER HOW YOU LIVED WITHOUT.