LEADING EDGE TECH.

BUILT AROUND YOU.

Swift Harbour works invisibly behind the scenes so you can be always be yourself, protect your all-important guest relationships and benefit from the best technology in the business.

TOGGLE

TAKING BOOKINGS
MANAGING BOOKINGS

1 - YOUR BRAND FIRST

Swift Harbour is YOUR technology powerhouse, focused on your brand, and controlled by your team.

2 - ALL THE DETAILS, WITHOUT THE BACK AND FORTH

Get all the details you need, entered by the guest, reducing errors and saving a ton of time!

3 - EFFORTLESSLY UPSELL

Provide an easy way for guests to purchase high-margin add-ons for a better experience and raised profits.

4 - TERMS ACCEPTED BEFORE ARRIVAL

Guests can now agree to your legal terms before arriving, increasing their understanding of your house rules and limiting your liability.

5 - PCI COMPLIANT PAYMENTS

Gather customer payment information for billing before, during or after your guests stay with the highest level of PCI compliance.

6 - AUTOMATIC HOSPITALITY

Instantly response do your guests' requests with a email letting them know you are reviewing their request and what the next steps are.

1 - OPTIMIZED SALES

Set pricing, streamline payments and sell your experience consistently every single time.

2 - ONE SOURCE OF TRUTH

Set information once…and then offer a personalized and perfect guest experience every time.

3 -WORLD CLASS HOSPITALITY

Provide guest welcome information, resources and safety information automatically sent to guests before they arrive.

4 - PERFECTLY ORGANIZED BOOKINGS

Perfectly organized booking information and 1 click accept, waitlist or decline bookings, accessible from any computer, tablet or smartphone.

5 - AUTOMATIC GUEST NOTIFICATIONS

Automatically advise customers of confirmations, waitlist status, declines. message as a group to advise of daily events, factors that affect guests and more...all in a couple of clicks.

6 - EVERY DETAIL, ORGANIZED IN ONE PLACE

Search, review, and update guest information from one place. Add documents, make notes, and share information with staff so everyone is in the loop.

THE RECOVERY SALES FUNNEL

POWERED BY SWIFT HARBOUR™

POWERING YOUR COVID RECOVERY. AND GROWTH.

SEAMLESSLY SYNC ONLINE BOOKINGS WITH MARINA CONTROLLER

Use the Swift Harbour booking tool to solicit online demand, take booking requests, and have them download into Marina Controller for easy management. Easily approve or decline bookings. No more duplicate entries. No more clerk entry errors.

YOU’RE IN BUSINESS 24/7

Whether your office is open or closed for the day, the Swift Harbour booking tool is still working for you. Your bookings will be waiting for you in Marina Controller when you arrive at the office.

MINIMIZE TIME AND MAXIMIZE REVENUE

Manage bookings remotely from any device with Swift Harbour. Look after your bookings efficiently with Swift Harbour and Marina Controller, minimizing time spent on the phone, repeat tasks, errors, and omissions. Within Marina Controller, manage sites visually to ensure that your operation is running at its maximum potential.

CONTACTLESS SERVICE

Bill guests at any point before, during, or after their stay while maintaining social distancing through the PCI Compliant remote payment systems. Be prepared - send your Agreement with Terms and Conditions ahead of time so they are authorized before the customer’s arrival.

GET ROBUST REPORTING

Marina Controller provides you with a full range of reporting for business efficiency. Easily filter and sort your reports so that your management can easily make decisions about the activity in your marina. Your staff will have real-time access to the tools they need to provide the best level of service to your customers.

ENCOURAGE REPEAT STAYS

Create customer loyalty and repeat business by using the Swift Harbour Sales tools to email your guests after their stay.

CUSTOMIZATIONS

Do you have unique requirements? Swift Harbour and Marina Controller will analyze your needs and provide a customized solution!

AND SO MUCH MORE!

Swift Harbour is YOUR sales, booking and hospitality technology powerhouse (for remote and non-remote operations) hidden behind the scenes and built around YOU.

THE BEST TOOLS FOR YOUR BUSINESS. BAR NONE.

COVID 19 ALERT

SWIFT HARBOUR IS A KEY TOOL TO MANAGE THE CHALLENGES OF COVID 19 AND BEYOND - LEARN MORE HERE →

SALES FEATURES

EMBEDDABLE BOOKING FORM

BOOKING WIDGETS

BOOKING LINKS

ONLINE ADS BOOKINGS

ABANDONED BOOKING NOTIFICATION

YIELD MANAGEMENT

YOUR BRAND FRONT & CENTER

SOCIAL MEDIA BOOKINGS

PCI COMPLIANT PAYMENTS

CUSTOMER RELATIONSHIP MANAGEMENT

ADD-ON E-COMMERCE

EMAIL MARKETING

OPTIMIZED & CONSISTENT EXPERIENCE EVERY TIME

BOOKING FEATURES

CUSTOM BOOKING PAGE

EASILY MANAGED FROM ANY DEVICE

1 CLICK BOOKING MANAGEMENT

WAITLISTING

CSV EXPORTS

AUTO PERSONALIZED GUEST EMAILS

BOOKING ALERTS

BOOKING NOTES

INSTANT SEARCH & BOOKING FILTERING

ARRIVAL SHEETS

MANUAL BOOKINGS

FACILITY AGREEMENTS

REMOTE BILLING BEFORE AFTER OR DURING A STAY

HOSPITALITY FEATURES

GUEST WELCOME PACKAGE INCLUDING FACILY MAP, ARRIVAL INSTRUCTIONS AND MORE

GUEST INDIVIDUAL & GROUP NOTIFICATIONS

LIVE FACILITY MAPS

SAVED GUEST PROFILES

AND MORE

ENTERPRISE GRADE SECURITY

UPTIME MONITORING

NO DATA SHARED WITH 3RD PARTIES

“The teams did a great job. Not only did they listen to our needs, but they were responsive and easy to work with. Our new reservation system is much faster and way more efficient than our previous cumbersome method of managing guest stays, and we experienced an almost immediate increase in reservations after it went live! We really appreciate the team for helping solve our RV park guest management needs.”


- The staff at La Conner Marina & RV Park

BOOK ANYTHING

WITH SWIFT HARBOUR

A new version of Swift Harbour is coming soon that will allow you to manage bookings for everything from cabins to rental boats and everything in-between

PRICING RIGHT-SIZED FOR YOUR BUSINESS.

TOOLS YOU'LL WONDER HOW YOU LIVED WITHOUT.

Unlimited Bookings

Full Remote Access

Unlimited Staff

Live in 48 hours

It has been fantastic…we highly recommend using Swift Harbour!!” Oydis Nickle, USSC Marina

NO COMMITMENTS.

LIVE IN AS LITTLE AS 48 HRS.

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Take your Marina, Campground, or RV Resort to the next level with Swift Harbour™. It's the easiest decision you'll make all year.

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