LEADING EDGE TECH.
BUILT AROUND YOU.
Swift Harbour works invisibly behind the scenes so you can be always be yourself, protect your all-important guest relationships and benefit from the best technology in the business.
1 - YOUR BRAND FIRST
Swift Harbour is YOUR technology powerhouse, focused on your brand, and controlled by your team.
2 - ALL THE DETAILS, WITHOUT THE BACK AND FORTH
Get all the details you need, entered by the guest, reducing errors and saving a ton of time!
3 - EFFORTLESSLY UPSELL
Provide an easy way for guests to purchase high-margin add-ons for a better experience and raised profits.
4 - TERMS ACCEPTED BEFORE ARRIVAL
Guests can now agree to your legal terms before arriving, increasing their understanding of your house rules and limiting your liability.
5 - PCI COMPLIANT PAYMENTS
Gather customer payment information for billing before, during or after your guests stay with the highest level of PCI compliance.
6 - AUTOMATIC HOSPITALITY
Instantly response do your guests' requests with a email letting them know you are reviewing their request and what the next steps are.
1 - OPTIMIZED SALES
Set pricing, streamline payments and sell your experience consistently every single time.
2 - ONE SOURCE OF TRUTH
Set information once…and then offer a personalized and perfect guest experience every time.
3 -WORLD CLASS HOSPITALITY
Provide guest welcome information, resources and safety information automatically sent to guests before they arrive.
4 - PERFECTLY ORGANIZED BOOKINGS
Perfectly organized booking information and 1 click accept, waitlist or decline bookings, accessible from any computer, tablet or smartphone.
5 - AUTOMATIC GUEST NOTIFICATIONS
Automatically advise customers of confirmations, waitlist status, declines. message as a group to advise of daily events, factors that affect guests and more...all in a couple of clicks.
6 - EVERY DETAIL, ORGANIZED IN ONE PLACE
Search, review, and update guest information from one place. Add documents, make notes, and share information with staff so everyone is in the loop.
THE RECOVERY SALES FUNNEL
POWERING YOUR COVID RECOVERY. AND GROWTH.
SEAMLESSLY SYNC ONLINE BOOKINGS WITH MARINA CONTROLLER
Use the Swift Harbour booking tool to solicit online demand, take booking requests, and have them download into Marina Controller for easy management. Easily approve or decline bookings. No more duplicate entries. No more clerk entry errors.
YOU’RE IN BUSINESS 24/7
Whether your office is open or closed for the day, the Swift Harbour booking tool is still working for you. Your bookings will be waiting for you in Marina Controller when you arrive at the office.
MINIMIZE TIME AND MAXIMIZE REVENUE
Manage bookings remotely from any device with Swift Harbour. Look after your bookings efficiently with Swift Harbour and Marina Controller, minimizing time spent on the phone, repeat tasks, errors, and omissions. Within Marina Controller, manage sites visually to ensure that your operation is running at its maximum potential.
CONTACTLESS SERVICE
Bill guests at any point before, during, or after their stay while maintaining social distancing through the PCI Compliant remote payment systems. Be prepared - send your Agreement with Terms and Conditions ahead of time so they are authorized before the customer’s arrival.
GET ROBUST REPORTING
Marina Controller provides you with a full range of reporting for business efficiency. Easily filter and sort your reports so that your management can easily make decisions about the activity in your marina. Your staff will have real-time access to the tools they need to provide the best level of service to your customers.
ENCOURAGE REPEAT STAYS
Create customer loyalty and repeat business by using the Swift Harbour Sales tools to email your guests after their stay.
CUSTOMIZATIONS
Do you have unique requirements? Swift Harbour and Marina Controller will analyze your needs and provide a customized solution!
AND SO MUCH MORE!
Swift Harbour is YOUR sales, booking and hospitality technology powerhouse (for remote and non-remote operations) hidden behind the scenes and built around YOU.
THE BEST TOOLS FOR YOUR BUSINESS. BAR NONE.
SALES FEATURES
EMBEDDABLE BOOKING FORM
BOOKING WIDGETS
BOOKING LINKS
ONLINE ADS BOOKINGS
ABANDONED BOOKING NOTIFICATION
YIELD MANAGEMENT
YOUR BRAND FRONT & CENTER
SOCIAL MEDIA BOOKINGS
PCI COMPLIANT PAYMENTS
CUSTOMER RELATIONSHIP MANAGEMENT
ADD-ON E-COMMERCE
EMAIL MARKETING
OPTIMIZED & CONSISTENT EXPERIENCE EVERY TIME
BOOKING FEATURES
CUSTOM BOOKING PAGE
EASILY MANAGED FROM ANY DEVICE
1 CLICK BOOKING MANAGEMENT
WAITLISTING
CSV EXPORTS
AUTO PERSONALIZED GUEST EMAILS
BOOKING ALERTS
BOOKING NOTES
INSTANT SEARCH & BOOKING FILTERING
ARRIVAL SHEETS
MANUAL BOOKINGS
FACILITY AGREEMENTS
REMOTE BILLING BEFORE AFTER OR DURING A STAY
HOSPITALITY FEATURES
GUEST WELCOME PACKAGE INCLUDING FACILY MAP, ARRIVAL INSTRUCTIONS AND MORE
GUEST INDIVIDUAL & GROUP NOTIFICATIONS
LIVE FACILITY MAPS
SAVED GUEST PROFILES
AND MORE
ENTERPRISE GRADE SECURITY
UPTIME MONITORING
NO DATA SHARED WITH 3RD PARTIES
“The teams did a great job. Not only did they listen to our needs, but they were responsive and easy to work with. Our new reservation system is much faster and way more efficient than our previous cumbersome method of managing guest stays, and we experienced an almost immediate increase in reservations after it went live! We really appreciate the team for helping solve our RV park guest management needs.”
- The staff at La Conner Marina & RV Park
BOOK ANYTHING
WITH SWIFT HARBOUR
A new version of Swift Harbour is coming soon that will allow you to manage bookings for everything from cabins to rental boats and everything in-between
PRICING RIGHT-SIZED FOR YOUR BUSINESS.
TOOLS YOU'LL WONDER HOW YOU LIVED WITHOUT.
Unlimited Bookings
Full Remote Access
Unlimited Staff
Live in 48 hours
“It has been fantastic…we highly recommend using Swift Harbour!!” Oydis Nickle, USSC Marina
NO COMMITMENTS.
LIVE IN AS LITTLE AS 48 HRS.
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Take your Marina, Campground, or RV Resort to the next level with Swift Harbour™. It's the easiest decision you'll make all year.