Thrive in the new normal
Swift Harbour is YOUR sales, booking and hospitality technology powerhouse hidden behind the scenes and built around YOU.
Swift Harbour is much faster and way more efficient than our previous cumbersome method of managing guest stays, and we experienced an almost immediate increase in reservations after it went live!
- The staff at La Conner Marina & RV Park
LEADING EDGE TECH.
BUILT AROUND YOU.
Swift Harbour works invisibly behind the scenes so you can be always be yourself, protect your all-important guest relationships and benefit from the best technology in the business.
1 - YOUR BRAND FIRST
Swift Harbour is YOUR technology powerhouse, focused on your brand, and controlled by your team.
2 - ALL THE DETAILS, WITHOUT THE BACK AND FORTH
Get all the details you need, entered by the guest, reducing errors and saving a ton of time!
3 - EFFORTLESSLY UPSELL
Provide an easy way for guests to purchase high-margin add-ons for a better experience and raised profits.
4 - TERMS ACCEPTED BEFORE ARRIVAL
Guests can now agree to your legal terms before arriving, increasing their understanding of your house rules and limiting your liability.
5 - PCI COMPLIANT PAYMENTS
Gather customer payment information for billing before, during or after your guests stay with the highest level of PCI compliance.
6 - AUTOMATIC HOSPITALITY
Instantly response do your guests' requests with a email letting them know you are reviewing their request and what the next steps are.
1 - OPTIMIZED SALES
Set pricing, streamline payments and sell your experience consistently every single time.
3 -WORLD CLASS HOSPITALITY
Provide guest welcome information, resources and safety information automatically sent to guests before they arrive.
4 - PERFECTLY ORGANIZED BOOKINGS
Perfectly organized booking information and 1 click accept, waitlist or decline bookings, accessible from any computer, tablet or smartphone.
5 - AUTOMATIC GUEST NOTIFICATIONS
Automatically advise customers of confirmations, waitlist status, declines. message as a group to advise of daily events, factors that affect guests and more...all in a couple of clicks.
6 - EVERY DETAIL, ORGANIZED IN ONE PLACE
Search, review, and update guest information from one place. Add documents, make notes, and share information with staff so everyone is in the loop.
“Jamie and his team at Swift Harbour did a great job. Not only did they listen to our needs, but they were responsive and easy to work with. Our new reservation system is much faster and way more efficient than our previous cumbersome method of managing guest stays, and we experienced an almost immediate increase in reservations after it went live! We really appreciate the Swift Harbour team for helping solve our RV park guest management needs.”
THE RECOVERY SALES FUNNEL
POWERING YOUR COVID RECOVERY. AND GROWTH.
PROMOTE OPENING DATES
Use the Swift Harbour bot on your booking page to notify boaters of opening dates, any new requirements as a result of COVID 19, and more.
COLLECT ONLINE PRE BOOKINGS AND FACILITY AGREEMENTS
Use the Swift Harbour booking tool to take pre-bookings, solicit demand, and help guests book with you, even if your office is closed and even have them agree to your terms, all before taking a second of your staff's time.
USE REMOTE SYSTEMS
Manage bookings remotely from any device using Swift Harbour. Look after bookings in seconds, no matter where you are.
EDUCATE GUESTS BEFORE ARRIVAL
Use auto emails, and the welcome package, to educate guests on all policies and guidelines (including for COVID 19) and ensure that they arrive prepared to have an exceptional experience.
BILL AT A DISTANCE
Bill guests at any point before, during or after their stay, while maintaining social distancing, using Swift Harbour’s remote payment systems.
ENCOURAGE REPEAT STAYS
Automatically send an email to guests after their stay, encouraging them to return.
EMBEDDABLE BOOKING FORM
ONLINE ADS BOOKINGS
ABANDONED BOOKING NOTIFICATION
YOUR BRAND FRONT & CENTER
SOCIAL MEDIA BOOKINGS
PCI COMPLIANT PAYMENTS
CUSTOMER RELATIONSHIP MANAGEMENT
OPTIMIZED & CONSISTENT EXPERIENCE EVERY TIME
CUSTOM BOOKING PAGE
EASILY MANAGED FROM ANY DEVICE
1 CLICK BOOKING MANAGEMENT
AUTO PERSONALIZED GUEST EMAILS
INSTANT SEARCH & BOOKING FILTERING
REMOTE BILLING BEFORE AFTER OR DURING A STAY
GUEST WELCOME PACKAGE INCLUDING FACILY MAP, ARRIVAL INSTRUCTIONS AND MORE
GUEST INDIVIDUAL & GROUP NOTIFICATIONS
LIVE FACILITY MAPS
SAVED GUEST PROFILES
ENTERPRISE GRADE SECURITY
NO DATA SHARED WITH 3RD PARTIES
“It has been fantastic…we highly recommend using Swift Harbour!!” Oydis Nickle, USSC Marina
Take your Marina, Campground, or RV Resort to the next level with Swift Harbour™. It's the easiest decision you'll make all year.